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Opti-Q (Dynamic Queue Management
System) 
Surveillance Solutions
i-Serve (Self-Service Terminals)
Software Platform
 
DevicePoint
Experia
Peripherals
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DevicePoint- NETWORK MANAGER
Your investment in self-service technologies affects every facet of your
business.
Your customers, Your employees Your capital investments, Your bottom line.
Unlike conventional desktops, which are housed in a secure environment, Kiosks are self-service
technologies prone to vandalism or breakdowns arising out of Paper Jams or No Paper all adding to downtimes.
The net result is customers start associating the product with
the company that deployed it…Your Company.
The Intellvisions DevicePoint Network Manager is a high performance network and device management Platform.
It is designed to maximize the performance of all Intellvisions products through intelligent and preemptive
management of your self-service network.
It offers extensive configuration options with facility to send
emails/sms in case of breakdowns or exceptions.
i-Watch - ATM surveillance Systems
- Monitors loss of transaction data
- Video loss arising out of Camera /connector failures
- Non-availability of the machine on the network
- Harddisk failures
Self-Service Terminals
DevicePoint enables constant monitoring on the health and status of the peripherals installed in the kiosk.
The software performs regular checks of the entire kiosk and provides detailed device status. Any failure or fault
in the component is forwarded in real time as a part of the daily status log update. It sends automated email/sms
alerts for rapid response to the Network Management Center or the administrative personnel.
The software allows monitoring of the following:
- Network availability
- Printer's functioning (Near Paper Out, No Paper)
- Hard Disk Usage
- Card Reader
- Cash Acceptor status (Note Jam, Stacker Full, No Stacker)
- Cheque Acceptor (Full Status)
- Desktop Access to the kiosk
FEATURES
24x7 real-time remote monitoring and fault management.
Maximizes the performance of all Intellvisions products and solutions through intelligent management.
- Automated email/sms alert and notification function on hardware devices
- Centralized control server for monitoring multiple locations
- Remote problem solving and configuration of kiosks
BENEFITS
Improves overall availability and up-time with unparalleled visibility to system events,
security alerts, device status, and network performance.
- Rapid response for critical problems and kiosks needing supplies and services
- View data status and activity at each kiosk from one location
- Eliminates need for on-site service call
- Diagnose and prevent future problems
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Product Portfolio
