Imagination, Innovation & Insight for Superior Customer Experience

Opti-Q- Queue Management Solutions


Experience state of the art queue management solutions.

Intellvisions' Opti-Q is a complete customer experience platform… designed to set you apart from your competitors and provide customers a pleasant waiting experience. Opti-Q infuses real-time branch Analytics and  dynamic customer intelligence while providing visibility, insight, and answers for streamlining customer flows, optimizing resources and creating new revenue streams.

Immersive  Customer Experience

From the moment the customer steps inside your premises, Opti-Q establishes a powerful connect with the customer to seamlessly deliver an Immersive Customer Experience, the process of strategically managing a customer's entire experience with your  organization.

Combined with Insight  the real-time Customer Feedback System and Experia, the Adaptive Advertising platform,  Intellvisions provides an unrivalled range of  touchpoints that is designed to set you apart from the competition.

 
Queue Management image
 
Customer Feedback Systems image
 
Token Management Systems, Customer Flow Management, Electronic Branch Queuing and Waiting Line Management System
 
Token Management Systems, Customer Flow Management, Electronic Branch Queuing and Waiting Line Management System
 
Token Management Systems, Customer Flow Management, Electronic Branch Queuing and Waiting Line Management System
 

Prioritize  VIP customers and Redirect them to
your best Salesman


By identifying VIP customers through
Card Based Swipes,
read more...

Workflow Optimization and Quality of Service

Opti-Q Maps key employee interaction events-such as
critical service
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Turn Tellers into Sellers

Integrating the CRM
with Opti-Q enables tellers to  understand
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Increase Operational Efficiency and Employee Productivity

Opti-Q's built in 'RAISE the Performance Bar' allows management
to define service
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  Unleash the power of  Adaptive Digital Signage

Opti-Q’s dynamic customer intelligence feature triggers
marketing read more...

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Token Management Systems, Customer Flow Management, Electronic Branch Queuing and Waiting Line Management System