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ISSA COMPONENTS

1. Secure Browser:
The Secure Browser amalgamates all the components of the ISSA interface and presents it to the user as a unified interface. It manages the user interface, the customer flow and also manages the devices by performing a host of critical operations while maintaining intelligent two-way communications with the Device Point Server.

Secure Browser offers all features such as Flash, Real Audio, Multimedia formats, etc. We developed the Secure Browser with the intention of providing the same functionality and ease of use as a standard browser such as Internet Explorer, but which, at the same time, adds maximum security and protection from vandalism.

2. Device Point:


The core of the ISSA platform is Device Point – powerful, web-based /Client Server based systems management software that makes it easy to deploy, monitor, and manage and self-service devices.

Device Point provides reliable and secure remote monitoring, and system reporting functions are under your control through a scalable, high-performance architecture and centralized administration. Engineered for Self Service Applications Device Point reduces dependence on IT, increases system Reliability and lowers the total cost of operation and ownership.

It offers extensive capabilities to monitor the peripherals in a kiosk including:

• Network availability
• Printer's functioning and it's status including (Near End Paper)
• Hard Disk Usage
• Card Reader
• Cash Acceptor
• Bar Code Reader

Or any custom Devices.

Benefits

• Real-time, at-a-glance view of kiosk, application and peripheral device operational status
• Accurate problem alerting with SMS /e-mail notification functions
• Remote diagnosis, reboot and repair of devices and applications
• Central control up to the level of individual kiosks
• Enable / Disable peripherals on individual kiosks or a closed group of kiosks
• Define services that need to be enabled on individual kiosks

3. Experia (Layout &Media Manager):

Intellvisions Experia is the next generation platform for managing digital signage on Self Service Networks It provides users complete flexibility in managing screen layouts & playlist schedules with 3DES encryption for media transfer.

Experia enables users to create and schedule content for distribution.

• Supports multipane ,multimedia formats including Television Feed JPEG,MPEG,DivX, RSS Feed or Flash Animation
• Transmit Triple DES encrypted content over Internet or private IP-network

Enables updation of the Kiosk Interface from the central location. This includes editing the User Interface, Promotional Media (Video /Flash Files) etc.

• Generates Location based and Time Specific Advertisements & other Digital Content programmable for each Kiosk
• Possible to configure the Media play list centrally to run rich media Advertisements & Tickers
• Real - time reporting of all digital media played at various locations

Features:

• Create play lists. Save play list for future campaign
• Preview & Add media files
• Define Cluster by City, Location, Channel or Geography
• Set playback duration of the media file
• Set schedules using the scheduler
• Copy and amend saved play-lists
• Deploy play-list and media to the Remote Media Player
• Schedule digital media to one location/Cluster(s) or the entire network based on defined Cluster such as per City, Branch, Screen, Location, Channel or Geography
• Dynamic Play List creation for each screen individually

4. Transaction Manager:
(Redirects all Transactions from the Kiosk to appropriate backend servers encapsulates the message through a relevant method).

The Transaction Manager forms the core of the ISSA framework. All Requests from the kiosk are directed to the Transaction Manager through and HTTP or secured link .The Request is then redirected to the appropriate server using a predefined Messaging protocol.

1) The Transaction Server interfaces the Kiosk to various back-end servers. These can include:

• IN Servers / Billing Servers
• Debit Card Processing Host
• Credit Card Payment Gateway &
• VAS Servers

2) The Transaction Server isolates the Kiosks and the back-end servers thereby minimizing risks associated with direct interfacing.

3) Communication between the Kiosk and the Server can be a secure web link.

4) Communication between the Transaction Server and the back-end server can follow http, SOAP, Web services, Socket or Proprietary messaging protocols.

The interface will be developed on the back-end systems side and the services provided by each system will be represented by a web method that will encapsulate the relevant protocol implementation and connectivity with the relevant system, along with the business logic required to complete each request. This approach offers the advantage that a reusable common interface will be developed that will allow the utilization of diverse services offered by different systems. Furthermore, given that most systems today follow a Service Oriented Architecture (SOA), this approach will provide the option to leverage a set of services by other applications and systems. Moreover, the possible replacement of an existing system, such as the billing system, will cause minimum need for change to the existing systems integrated with it as the change will occur to the intermediate web services layer.

Advantages:

• A common, unified and unique communication interface with the involved back-end systems that can be easily maintained and updated
• Access to all back-end systems through a widely adopted open standard (Web Services) that all enterprise application vendors support and recommend
• Reusability of the interface by other applications
• Logical separation of back-end system functionality and integration interface
• Ability to replace back-end systems with minimum impact to integrated platforms

The Transaction manager provides a comprehensive real-time view of every transaction made on the kiosk. This facilitates the generation of daily, monthly and period wise reports, such as:

• Daily statistics of transactions both in detailed and summarized form
• Daily Transaction report by kiosk wise, payment wise, products and service wise
• Amount of Cash in each kiosk
• Summary of the day's transactions
• Period wise generation of all reports